Returns & Exchanges

At Strasburg Children, we want your little ones to cherish their heirloom-quality clothing, which is why we offer a 30-day return window for unworn items in original condition. Whether you need a different size or a different style, our team is dedicated to ensuring your complete satisfaction with every purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all tags remain attached and the fabric is protected from damage.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned heirloom, we will issue a refund to your original payment method within 5-7 business days.